I have just moved from out of state and searched the internet for the closest oil change shop that used Valvoline. Found ExpressCare and I am glad I did. Dave was extremely nice didn't try to sell me a bunch of extra stuff and told me about an over inflated tire. He also gave me the coupon offered because my printer is not unpacked yet! I will definitely be back.
I and my family have delt with Dave an Crew for many years. Have brought in many different autos and trucks over that period of time. Have always felt comfortable and treated fairly by him and his staff. He has become a friend and I will continue to maintain our cars/trucks with Express Care. Thanks Dave.
To whom it may concern,
I must say, I was very impressed with the service I received from this shop last week. To be honest, I was actually contemplating driving to a shop closer to my home. Luckily, I made the right choice and stopped by Express Care. The service I received from the manager Dave was outstanding. Not only did Dave take the time to explain everything that was going on with my car he recommended repairs that covered only the problem areas, nothing more. When I have gone to other places they always hard sell me for every little thing, trying to intimidate me into repairs or upgrades that are really not necessary and quite expensive. Having gone through this experience many times before I was expecting the same thing but to my surprise it was just the opposite. He clearly explained to me what was going on, taking the time to show me what needed to be replaced and gave me a heads up on potential repairs I may need in the future without pressuring me into anything. I truly felt he had my best interest in mind when he explained the service he was performing. I will definitely be back and will recommend Dave to everyone I know. Thanks again.
I would like to call your attention to two emplyees of your Valvoline station located at 1907 S. Arlington Heights Road, Arlington Heights, IL. Dave Burba, manager, and Mike Piazza, Mechanic have numerous times over the past year serviced my automobile and have done so with excellent care and precision in regards to said auto. I am always pleased with their service.
I am very happy with the professionalism of your staff as well as the quality of the work performed. Your services are reasonably priced in addition to being a great value. I have had my car serviced by you three times now and I will say, you have a customer for life. Thanks guys.